1. Introduction
Insivio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.
2. Data Protection and GDPR Compliance
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. Our core data principles are:
- Data Ownership: Users retain full ownership of their data at all times.
- Data Isolation: Your data is isolated per account and stored securely.
- No Unauthorized Reuse: Your data is never reused, shared, or sold without your explicit consent.
- Right to Access: You may request access to your personal data at any time.
- Right to Deletion: You may request deletion of your data at any time.
- Data Portability: You may request a copy of your data in a portable format.
3. Our "Intelligence In, Data Never Out" Architecture
For LongeviTwin, we implement a privacy-first architecture where your health data stays on your device. Only anonymized queries are sent to our AI services — never your raw health data. This approach ensures maximum privacy while still delivering personalized insights.
4. Information We Collect
We collect the following types of information:
- Account information (email, name) when you register
- Usage data to improve our services
- Communications when you contact us
5. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you about your account
- Send important updates and announcements
- Ensure security and prevent fraud
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@insivio.ai